Frequently Asked Questions (FAQ)

Welcome to the FAQ page of Al-Khair Quran Academy. Here, we address common inquiries about our academy, courses, teachers, and services. If you have any questions that are not answered here, please feel free to contact us for further assistance.

What makes Al-Khair Quran Academy unique?

Al-Khair Quran Academy stands out due to its comprehensive online Quranic education system, flexible scheduling, and experienced instructors. Our academy focuses on Tajweed and Quranic recitation, providing a strong foundation for Quranic learning. We also offer an advanced LMS system that allows families to manage schedules, change teachers, and customize their syllabus with ease.

How can I enroll in a course?

You can enroll by visiting our website and registering for your desired course. The enrollment process is simple, and our team is available to assist you with any questions you may have.

What courses do you offer?

We offer a variety of courses including Al-Khair Qaida, Noorani Qaida, Nazra-E-Quran, Hifz-E-Quran, Qirrat Al Quran, and Basic Islamic Aqaaid. Each course is designed to meet the specific needs of our students, whether they are beginners or looking to deepen their Quranic knowledge.

What are the qualifications of your teachers?

Our teachers are highly qualified, with deep knowledge of Tajweed and Quranic studies. They are graduates from recognized madressas and have undergone rigorous training and selection processes to ensure they provide the best education.

Can I change my class schedule?

Yes, you can change your class schedule through our student portal. The system allows you to view available slots and make changes according to your convenience, ensuring a flexible learning experience.

Do you offer a trial period?

Yes, we offer a free trial period for prospective students to experience our teaching methods and interact with our teachers before committing to a course. This helps you make an informed decision about your Quranic learning journey.

How do you ensure the quality of education?

We maintain high standards of education by recording all class calls for quality and training purposes. Regular evaluations and student feedback help us continuously improve our services. We also provide detailed progress reports to monitor and enhance student performance.

What is your refund policy?

We have a complete monthly refund policy. If you are not satisfied at any point, you can get a full refund for that month or adjust it towards any future monthly fees. This ensures that you have peace of mind when investing in your Quranic education.

Do you observe any holidays?

We observe vacations only on Islamic festivals such as Eid ul Adha and Eid ul Fitr. These holidays are included in the monthly fees, and no makeup classes or refunds are provided for these days.

Can I choose my own teacher?

Yes, you can select your preferred teacher based on availability and language proficiency through our student portal. We strive to accommodate your preferences to provide a comfortable learning environment.

Are the courses customizable?

Yes, at Al-Khair Quran Academy, we offer flexible course customization. You can create a customized syllabus from a variety of topics available and adjust your class timings according to your convenience.

How do I access course materials and resources?

All course materials and resources are accessible through our online student portal. This includes video lectures, reading materials, and interactive exercises designed to enhance your learning experience.

Can I receive a certificate upon course completion?

Yes, you can request a certificate upon completing a course. We provide online verifiable certificates that acknowledge your achievements and can be used for reference or admission in Islamic schools.

How are classes conducted at Al-Khair Quran Academy?

Classes are conducted online using video conferencing tools like Skype. This allows for live one-on-one interaction with your teacher, providing a personalized and effective learning experience.

How do I register for a free trial class?

To join a free trial class, simply fill out the trial class request form on our website. Once submitted, our team will schedule a trial class with one of our experienced teachers, allowing you to experience our teaching methodology firsthand.

What happens if I miss a class?

If you need to cancel a class, please inform your teacher at least 6 hours in advance to avail of a makeup class. For leaves longer than 5 days, makeup classes may be arranged subject to teacher availability.

How do I contact customer support?

For any additional support or inquiries, please contact us at [email protected] or call our helpline WhatsApp +92518312804. Our dedicated support team is here to assist you and ensure a smooth and enriching learning experience.

Are all classes recorded?

Yes, all classes are recorded for quality assurance purposes. This helps maintain high teaching standards and provides a reference for students to review lessons. If you have any concerns about this, please let us know beforehand. We hope these FAQs have provided clarity on our academy and the services we offer. If you have any additional questions, please do not hesitate to reach out to us.