Service

Terms of Service

Welcome to Al-Khair Quran Academy. By enrolling in our online Quran classes, you agree to the following terms and conditions:
  • Class Recordings: For quality assurance purposes, all classes are recorded. If you are uncomfortable with this, please inform us beforehand. Details are also outlined in our Privacy Policy.
  • Fee Payment: After the successful completion of free trial classes, you must decide whether to continue with the classes. Monthly fees are to be paid in advance by the last week of each month for the upcoming month.
  • Overdue Payments: Al-Khair Quran Academy reserves the right to discuss payment plans if payments are overdue by more than 7 days without valid reasons.
  • Class Reservations: If you wish to hold your classes and resume with the same teacher at a later date, a full fee per student will be charged to reserve the slot.
  • Leave Policy: Any leave taken is considered paid. There are no make-up classes for leaves longer than 5 days. Makeup classes for shorter leaves may be arranged subject to teacher availability.
  • Class Cancellation: If you need to cancel a class, please inform your teacher via Skype or email at least 6 hours in advance to avail of a makeup class.
  • Prolonged Absences: Al-Khair Quran Academy reserves the right to cancel classes if a student is absent for more than two weeks without prior notice, with no refunds.
  • Privacy and Safety: Do not share personal information such as phone numbers, email addresses, or credit card details with teachers. Al-Khair Quran Academy will not be responsible for any misuse.
  • Teacher Changes: We reserve the right to change teachers when necessary to maintain the quality of teaching.
  • Fee Adjustments: Fees may be adjusted annually by 6-7% or as per our policies at the time.
  • Eid Holidays: Eid holidays are paid leaves and included in the monthly fees. No makeup classes or refunds are provided for these holidays.
  • Revisions to Terms: Al-Khair Quran Academy reserves the right to revise terms and conditions.

Quality Assurance

At Al-Khair Quran Academy, we are committed to providing high-quality Quranic education. Our quality assurance measures include:
  • Qualified Teachers: Our instructors are graduates from recognized Islamic institutions and are well-versed in Tajweed and Quranic recitation.
  • Teacher Training: Teachers undergo continuous training to ensure they deliver the best learning experience.
  • Class Monitoring: All classes are recorded and reviewed regularly to maintain high teaching standards.
  • Student Evaluations: Monthly evaluations are conducted to assess student progress and identify areas for improvement.
  • Progress Reports: Regular progress reports are generated to monitor and enhance student performance.

Refunds and Withdrawals

We understand that circumstances may change, and you might need to withdraw from our courses. Our refund and withdrawal policy is as follows:
  • Full Refund: If you are not satisfied with our programs, you may withdraw before the end of the first term and receive a full refund by emailing [email protected].
  • Non-Refundable Fees: Fees for small group or one-on-one teaching programs are non-refundable.
  • Withdrawal Process: To withdraw your child, please contact us via email. We will schedule an exit interview to discuss the withdrawal.
  • Re-Enrollment: Students withdrawn by family request may re-enroll the following term. Those withdrawn by the academy must meet with the Principal for approval before re-enrollment.

Testing and Evaluation

Al-Khair Quran Academy uses a sophisticated testing module within our LMS system to track student progress and reward teachers based on student performance. This includes:
  • Regular Tests: Students undergo regular testing to evaluate their knowledge and progress.
  • Teacher Incentives: Teachers with high student progress receive rewards, motivating them to maintain high teaching standards.
  • Detailed Reports: Our system generates detailed reports to ensure accurate and fair evaluations.

Ask a Scholar (Istifta)

As part of our support services, we offer sessions with authentic scholars (Muftis) to answer any religious questions (Masaail) you may have according to Shariah. This service includes:
  • Scheduled Sessions: Regularly scheduled sessions where you can ask questions and receive guidance.
  • Expert Scholars: Our scholars are well-versed in Islamic jurisprudence and provide reliable answers.
  • Confidentiality: All inquiries and responses are treated with the utmost confidentiality.

Useful Links

To further support your learning journey, here are some useful links:
  • Quran Resources: Access to various translations, recitations, and Tafsir of the Quran.
  • Tajweed Guides: Comprehensive guides to mastering the art of Quranic recitation.
  • Islamic Studies: Resources covering a wide range of Islamic subjects, including Fiqh, Aqeedah, and Seerah.
  • Islamic Magazines for Kids: Engaging and educational magazines designed for young Muslim readers.
  • Interactive Courses: Explore interactive Quran and Tajweed courses for children and adults.
For any additional support or inquiries, please contact us at [email protected] or call our helpline at +1-800-ALKHAIR. We are here to assist you and ensure a fruitful and enriching learning experience.